Cannot login when prompted on polyglot conference global page

I can access my account on this forum, and I paid for my ticket with the same email address, activated evenbrite and accessed the ticket.
however, when I go to the link for the conference I can see all of the different rooms but the polyglot conference website does not recognize my email?
When I click the help button it also prompts me to login again, which I can’t do for some reason.
Where can I go for help?
Has anyone else had the same issue?

If anyone knows of a separate page I can ask for help from the organizers please let me know

Hi Eliza:
Try to do this.